CUSTOMER ACQUISITION AND RETENTION
Our customer acquisition support service is the process of collaborating with our clients in their efforts to gaining more new customers. It involves attracting prospects to our business, and then persuading them to buy our product or service. Of course, customer retention is what our clients do to ensure our customers do not go to the competition. This happens after acquisition, as we continually collaborate with our clients to keep their customers – shielding them from the competition. The following represents some of our services in this category: Customer Loyalty Strategy and Implementation Support, Customer Acquisition Strategy Process Improvement Support, Customer Relationship Management Process Improvement / Re-engineering etc.